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SHIPPING & RETURNS

Shipping Policy

Vive Libres aims to ship out your order as quickly as possible. 

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At this time we do not offer Same day shipping. May take 3-5 business days to ship your order. We appreciate your patience and always do our best to ship quickly.

Return & Exchange Policy

No Refund or Return Policy

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We at Vive Libres are committed to providing our customers with the highest quality products and services. In order to ensure that all customers receive the same level of service and satisfaction, we have established the following No Refund or Return Policy.

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Under this policy, no refunds or returns are allowed for any products purchased from Vive Libres. All sales are final and no refunds or exchanges are permitted.

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We make sure to provide accurate information about our products and services, and make sure to address any customer inquiries or concerns. In the event that a customer is dissatisfied with a product or service, we will make every effort to fix the problem or find an acceptable solution.

 

Thank you for understanding our No Refund or Return Policy. If you have any further questions, please contact us

 

at Customservers@vivelibres.com.

Internation Shipping 

Duties, taxes and other customs fees are calculated based on the value of your purchase and your ship to address.

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The value will be automatically calculated and displayed at checkout. This charge is determined by local customs authorities in your country.

All duties and taxes are non-refundable. 

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The exact available shipping options for your country will be presented during checkout. 

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Once your order has shipped, we estimate you will receive your package within 5-15 business days based on location. Please note we do not ship on weekends or US holidays. 

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You will receive an order confirmation email from us after an order is placed. And once your order ships from our warehouse, you will receive a shipping confirmation email with tracking to your international address.

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